Hi,
Sep 14, 2018 I have an HP Elitebook 2760p with the validity fingerprint sensor VFS471. Current driver is up to date according to HP (version 2.1.0.3). I had Win7Pro and my fingerprint reader was controlled by HP Protecttools, but I had to uninstall that program in order to proceed with the upgrade. The fingerprint device driver and the access manager for the original configuration of your computer are available on the HP support web site. Warning: The drivers and programs available for one model are not compatible and do not work with other models.
Welcome and thank you for posting your query in Microsoft Community.
We regret the inconvenience caused to you
I will certainly help you.
I suggest you to uninstall fingerprint reader software from the computer and reinstall it in compatibility mode and check. Follow the below steps
Step1: Uninstall fingerprint reader software.
Press Windows key + X on the keyboard.
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Go to Programs and Features
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Reboot your machine
Step 2: If you have executable file of the corresponding driver, I suggest you to install the downloaded driver file in compatible mode. Follow the steps:
Right click on the driver, and click on Properties.
Go to the Compatibility tab.
Check the box for Run this program in compatibility mode for:
Select the version of Windows in the list of Operating systems.
Click OK.
Double-click the driver file to install the driver and follow the onscreen instructions.
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Also, refer:
Make older programs compatible with this version of Windows
Applies to Windows 10 as well.
How to: Install and Update drivers in Windows 10
Let us know if you have any further query on Windows we are glad to assist you.
Hp Elitebook Fingerprint Driver Windows 10
You can start downloading the Validity Fingerprint Sensor Driver for HP EliteBook 725 G2 series, EliteBook 745 G2 series, EliteBook 755 G2 series, EliteBook 820 G1 series, EliteBook 840 G1 series, EliteBook 850 G1 series, EliteBook 2170p series, EliteBook 2540p series and other HP laptops. To start download file, click green «download» button on page below. We advise you to use a variety of download managers like «FlashGet» or «Download Master». Also, you can go back to the list of drivers and choose a different driver for HP EliteBook 8460p series Laptop.